Terms of Service

1. Who may use the Service

• Dietitians may register for the web dashboard and manage their own client workspace.
• Customers may use the mobile app only after activating a dietitian-issued invitation code. There is no public self-signup for customers.
• You must be at least 16 (or the higher age required in your country) and able to form a binding contract.

2. Not medical advice

Dietitian Studio is not a medical device, clinic, or healthcare provider. Content in the Service is supplied or assigned by the dietitian and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified professional with any questions about a medical condition.

3. Accounts and security

You are responsible for keeping your login credentials confidential and for activity under your account. Notify us promptly if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms or create risk to the Service or other users.

4. Customer invitations

A dietitian creates the customer record and shares a single-use invitation. By activating, the customer joins that dietitian’s workspace. Care-related data is processed as described in our Privacy Policy; customers should also review any privacy notice from their dietitian.

5. Acceptable use

You agree not to misuse the Service. Without limitation, you must not:

• Upload or send unlawful, harassing, abusive, or otherwise objectionable content.
• Attempt to access another dietitian’s tenant or another customer’s data.
• Interfere with security, rate limits, or availability of the Service.
• Reverse engineer or scrape the Service except where applicable law allows.
• Use the Service to provide medical diagnosis or to claim the app itself treats disease.

6. Messaging and user content

Chat messages, meal photos, voice notes, documents, and similar uploads are private between a customer and their assigned dietitian (not an open social network). You retain rights in content you submit, and you grant us a limited license to host, transmit, and display it solely to operate the Service for that relationship.

Report objectionable content from the mobile app (Chat → Report a problem) or by emailing privacy@copoints.com. We review reports and aim to act within 24 hours, which may include removing content or suspending accounts. Dietitians remain responsible for professional conduct with their clients.

7. Plans, billing, and changes

Dietitian plan limits and pricing (when offered) are described in the product or on our website. Features may change over time. We may update these Terms; we will revise the “Last updated” date and, for material changes, provide additional notice where appropriate. Continued use after the effective date constitutes acceptance where permitted by law.

8. Privacy

Personal data is handled as described in our Privacy Policy at https://www.dietitianstudio.com/en/privacy (and the localized /tr/privacy page).

9. Account deletion

Customers may delete their account from the mobile Profile screen (soft delete: access is revoked and the account is marked deleted). Dietitians may also delete or deactivate a customer profile from the web dashboard. Anyone may submit a deletion request via https://dietitianstudio.com/en/delete-account-request. Additional privacy requests can be sent to privacy@copoints.com.

10. Disclaimers and limitation of liability

The Service is provided “as is” and “as available” to the fullest extent permitted by law. We do not warrant uninterrupted or error-free operation. To the fullest extent permitted by law, Dietitian Studio and its operators are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill arising from use of the Service. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, legal risk, or prolonged inactivity. Provisions that by nature should survive (including disclaimers, limitations, and intellectual property) will survive termination.

12. Contact

Questions about these Terms:

Email: privacy@copoints.com